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Store Policies Returns,Shipping
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Pricing:
Product pricing is in Canadian funds.
Payments are to be made in Canadian funds.
Prices are subject to change without notice.
Ontario residents will be charged 8% PST,
unless you are a business and therefore Tax Exempt.
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Shipping:We ask that all orders be paid for before shipping invoice is sent.
ACTUAL SHIPPNG RATES ARE CHARGED ACCORDING TO ORDER PLACED.
SEE BELOW.
Although this process adds a few more steps to an order we have chosen this shipping procedure as we feel it is the the fairest method for everyone involved.
Our client is not overcharged and/or underserviced.
All shipments are made by the Canadian postal service
unless otherwise stated or preferred by customer.
Postal service fees are based on volume and weight.
Items are packaged and weighed on site using a postal weigh scale.
ACTUAL SHIPPING RATES will be applied,according to the rate service you prefer,with a nominal $2.00 handling fee to cover shipping materials and gas.
An email will be sent to you before shipping with the postal rates.
When you choose the rate you prefer and respond by email back to us an invoice for shipping fees will be sent to you.
Items will be shipped upon shipping payment.
If you would like a shipping estimate before purchasing we will be happy to accomodate you with that information. Please keep in mind it is an estimate and slight fluctuation in rates can occur during processing of order.
All instock items will be shipped within three business days.
For out of stock items please allow UP TO three weeks to
produce and ship items.
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Returns-Refunds
At Harvest House Primitives we stand behind our products.
Please examine your shipment promptly and if there are any issues
contact us so that we may resolve the issue.
Any claims for the merchandise must be made within 14 days of
the invoice date.
Returns must have have our authorization, no COD returns will be
accepted.
Documentation explaining reason for returns is required.
Full refund on returned items less shipping fees.
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Privacy Policy
Any information our customers provides us will be kept confidential.
It will NOT be sold, traded or distributed by any means.
Other Information
Please note prices are subject to change without notice
Due to differences in browsers and monitors, colors may vary slightly so colour of item might not be exactly as shown.
All sizes and measurements are approximate.
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